Welcome to Moonflowr. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.moonflowr.com] and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
1.1 Personal Information When you create an account, place an order, or contact us, we may collect personal information such as:
Name
Email address
Phone number
Shipping and billing address
Payment information
1.2 Non-Personal Information We also collect non-personal information that does not identify you personally, including:
IP address
Browser type and version
Device type
Operating system
Pages visited and links clicked
2. How We Use Your Information
2.1 Personal Information We use your personal information to:
Process and fulfill your orders
Communicate with you regarding your orders and account
Provide customer support
Send promotional materials and newsletters (with your consent)
Improve our website and services
2.2 Non-Personal Information We use non-personal information to:
Analyze website usage and trends
Improve our website and user experience
Conduct marketing and advertising efforts
3. How We Share Your Information
3.1 Third-Party Service Providers We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing customer service. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
3.2 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
3.3 Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices
5.1 Access and Update You have the right to access, correct, or update your personal information by logging into your account or contacting us directly.
5.2 Marketing Communications You may opt-out of receiving marketing emails by following the unsubscribe link provided in those communications.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with an updated effective date. Your continued use of our website constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Moon Flowr
Email: info@moonflowr.com
Address: B-1003 B-WING, SAPTSHRUNGI CHS. LTD, BLDG-10 CTS-195/11, SNO-106 A, ANDHERI WEST. SHITALADEVI TEMPLE, D.N.NAGAR. MUMBAI (400053)
Phone: +91 7400465369
